General Description
The Jobs and Sales Menu
Entering a New Job or Sale
Entering a Repair
Entering a Service Call
Entering an Installation
Entering a Fixed Price Quote
Entering a Indicative Quote
Entering a Warranty Claim
Entering a Sale
Entering a Counter Sale
Entering a Trade Sale
Entering a Layby
Entering a Client Refund
Entering Services Rendered
Entering Contract Labour
Entering a Rental
Entering Training
Showing a Job or Sale Record
Searching for a Job or Sale Record
Changing Record Details
Listing Jobs and Sales
Summary of Jobs and Sales
Totals of Income
Unpaid Invoices
Data stored in a Repair Record
Data stored in a Service Call Record
Data Stored in an Installation Record
Data stored in a Quote Record
Data stored in a Warranty Claim
Data stored in a Sale Record
Data stored in a Counter Sale Record
Data stored in a Trade Sale Record
Data stored in a Layby Record
Data stored in a Client Refund
Data stored in a Services Rendered Record
Data stored in a Contract Labour Record
Data stored in a Rental Record
Data stored in a Training Record
Screen Presentation of the Jobs and Sales Menu
You are prompted to select the Client Name from the list of existing clients on your system.
If the client does not appear in the list then you can add the client by selecting the add new client entry in the list.
This is the first entry in the list of client names.
This will create a new client record and prompt you for other client details.
See Section Three for information regarding clients.
You can then enter information with regard to the transaction such as Job Type and then Equipment to be repaired or Goods being sold, Reported fault or Comments and others (See the end of this section which describes the details contained for each job type).
When all the details are entered the record is saved by clicking the Save button and if the job type is not a sale or layby the option to print a job sheet is given.
A job sheet consists of a client copy and a workshop copy both of which contain the relevant details for the client and repairer.
If the transaction is a sale or layby, a deposit amount can be entered and you can print an invoice by clicking the Print button
The invoice will be printed showing deposit amount and balance owing.
See the sections on Entering Sales and Laybys for further information.
Screen Presentation of the Jobs Details Screen
Equipment to be Repaired.
Usually the make and model number would be entered.
By entering information in a consistent way then you can use the search facility as a maintenance database.
To explain this point further, let us assume that we have completed three jobs during the year on a particular brand of video recorder.
When the jobs were entered, we entered the Make say "Silverstar", and the Model number "SS104V".
Three months later another Silverstar VCR with a similar fault came in for repair and you wanted to check if you had repaired one before, and what was done to repair it.
A quick search by Equipment would show you all the jobs done on prior occasions.
If you searched on "Silverstar" then all three jobs on the video recorders would be shown to you one at a time with the details as to what was done
to fix them.
Any other repairs for the make "Silverstar" (VCR or TV) would also be shown.
If you searched on" Silverstar SS10" all the Silverstar equipment with Model numbers of SS10 as the first four characters would be found say SS104V, SS105V, SS108X etc.
Reference
This reference can be used for extra information with regards to the job such as the serial number of the equipment or the order number of the
job request.
You can also search for Jobs and Sales using this criteria.
Reported Fault.
Enter the symptoms of the fault.
Usually the client will give this information to you .
At the conclusion of typing this information and Save is clicked, the message "Click Print to Print a Job Sheet" will appear.
Equipment to be Repaired.
Enter the make, model number and type of equipment to be repaired.
Reference
The Reference can be used for extra information with regards to the job such as the serial number of the equipment or the order number of the
job request.
Reported Fault.
Enter the symptoms of the fault. Usually the client will give this information to you.
At the conclusion of typing this information and the Save Key is clicked, the message "Click Print to Print a Job Sheet" will appear.
Equipment to be Installed.
Enter the requested information. You have space for 200 characters.
Reference
This reference can be used for extra information with regards to the job such as the serial number of the equipment installed or the order number
of the job request.
Comments.
Enter comments relating to the installation.
Extra Comments.
Enter any other extra comments relating to the installation.
Complete Installation by.
Enter the date to complete the installation by. The default date is the current date.
At the conclusion of typing this information when the Save button is clicked, the message "Click Print to Print a Job Sheet" will appear.
Equipment to be Repaired.
Enter the make, model number and type of equipment to be Quoted on.
Reference
The Reference can be used for extra information with regards to the Quote such as the serial number of the equipment or the order number of the
job request.
Reported Fault.
Enter the symptoms of the fault.
Usually the client will give this information to you .
At the conclusion of typing this information and the Save Key is clicked, the message "Click Print to Print a Job Sheet" will appear.
Equipment to be Repaired.
Enter the make, model number and type of equipment to be repaired.
Reference
This reference can be used for extra information with regards to the job such as the CESA form number or Job number when last repaired.
The serial number of the equipment could also be entered.
Reported Fault.
Enter the symptoms of the fault.
Usually the client will give this information to you .
At the conclusion of typing this information and the Save Button is clicked, the message "Click Print to Print a Job Sheet" will appear.
Item/s Sold.
Enter a description of the goods sold.
You can enter up to two hundred characters.
Reference
This reference can be used for extra information with regards to the sale such as the serial number of the goods sold or the order number from
the purchaser.
Comments.
Comments or Details associated with the sale can be entered.
Extra Comments.
Any extra information can be entered.
Pickup/Delivery date.
You will be asked to enter the date the goods will be picked up/delivered.
The default will be set to the current date.
Sale Price.
Enter the total price of the goods being sold.
If applicable, the GST will be calculated and added to the balance automatically.
Deposit Amount.
Enter the amount of deposit.
If the amount is less than the balance then an invoice with the balance owing can be printed.
If the amount paid as deposit is the full amount then the status will be automatically set to PAID.
If you want to print out a Receipt then select "Receipt issued" in the status box .
The message "Click Print to Print a Receipt" will appear on the screen after the Save button is clicked.
Item/s on Layby.
You are presented with a data entry box in which to type this information.
You can enter a length of up to two hundred characters.
Reference
This reference can be used for extra information with regards to the layby such as the serial number of the goods sold.
Comments.
Comments or Details associated with the layby can be entered.
Extra Comments.
Any extra information can be entered.
Sale Price.
Enter the total price of the goods being sold on layby.
If applicable, the GST will be calculated and added to the balance automatically.
Deposit Amount.
Enter the amount of deposit.
If the amount is less than the balance then a layby sheet with the balance owing can be printed.
Collect Goods by.
Enter the date when goods should be collected by.
The Default date is calculated and set by the option "Layby Time" set in the costing section in Options and Tools, Set System Options module.
The message "Click Print to Print Layby Sheet" will appear on the screen when the Save button is clicked.
Refund Details.
You are presented with a data entry box in which to type this information.
You can enter a length of up to two hundred characters.
Reference
This reference can be used for extra information with regards to the Refund such as the serial number of the goods returned.
Comments.
Details associated with the refund can be entered at the data entry box.
Reason for Refund.
The reason for the refund can be entered at the data entry box.
Amount.
Enter the amount of the refund.
If applicable the GST is automatically calculated and the total amount to be refunded is displayed.
Service Rendered.
Enter a description of the services rendered.
You can enter up to two hundred characters.
Reference
This reference can be used for extra information with regards to the services such as the client order number.
Comments.
Comments associated with the services can be entered.
Details.
Any extra information can be entered.
Date Completed.
You will be asked to enter the date the services were completed.
The default will be set to the current date.
Amount.
Enter the total charge for the service rendered.
If applicable, the GST will be calculated and added to the balance automatically.
Deposit Amount.
Enter the amount of deposit.
If the amount is less than the balance then an invoice with the balance owing can be printed.
If the amount paid as deposit is the full amount then the status will be automatically set to PAID.
If you want to print out a Receipt then select "Receipt issued" in the status box .
The message "Click Print to Print a Receipt" will appear on the screen after the Save button is clicked.
Labour Details.
Enter a description of the contract labour.
You can enter up to two hundred characters.
Reference
This reference can be used for extra information with regards to the contract such as the client work order number.
Comments.
Comments associated with the contact labour can be entered.
Details.
Details associated with the contact labour can be entered.
Period Ending.
You will be asked to enter the date the contracted labour was completed.
The default will be set to the current date.
Extras.
Enter the amount of any Extra Charges to the client.
Labour Hours.
Enter the amount of Hours worked in period.
The total amount shown will be calculated from the extras as well as the hours worked at the contract labour rate.
This rate is set in the Options and Tools, Set system options.
If applicable, the GST will be calculated and added to the Total Amount Payable automatically.
Setting the status box to "Invoiced" will allow an invoice with the balance owing to be printed.
If you want to print out a Receipt then select "Receipt issued" in the status box .
The message "Click Print to Print a Receipt" will appear on the screen after the Save button is clicked.
Goods Rented.
Enter a description of the goods rented.
You can enter up to two hundred characters.
Reference
This reference can be used for extra information with regards to the services such as the client order number.
Comments.
Comments associated with the services can be entered.
Details.
Any extra information can be entered.
Period End.
You will be asked to enter the date the rental period is to end.
The default will be set to the current date plus the rental period.
Rental Fee.
Enter the total charge for the rental of goods.
If applicable, the GST will be calculated and added to the balance automatically.
Deposit Paid.
Enter the amount of the deposit.
If the amount is less than the balance then an invoice and rental agreement with the Balance Payable can be printed.
If the amount paid as deposit is the full amount then the status will be automatically set to PAID.
If you want to print out a Receipt then select "Receipt issued" in the status box .
The message "Click Print to Print a Receipt" will appear on the screen after the Save button is clicked.
Training Conducted.
Enter a description of the training conducted.
You can enter up to two hundred characters.
Reference
This reference can be used for extra information with regards to the training such as the client order number.
Comments.
Comments associated with the training can be entered.
Details.
Any extra information can be entered.
Completed.
You will be asked to enter the date the training was completed.
The default will be set to the current date.
Charge.
Enter the total charge for the training.
If applicable, the GST will be calculated and added to the Balance Payable automatically.
Deposit Paid.
Enter the amount of the deposit.
If the amount is less than the balance then an invoice with the balance owing can be printed.
If the amount paid as deposit is the full amount then the status will be automatically set to PAID.
If you want to print out a Receipt then select "Receipt issued" in the status box .
The message "Click Print to Print a Receipt" will appear on the screen after the Save button is clicked.
Screen Presentation of the Search for Jobs and Sales Menu
If you do not know the Job or Sale Number then click the Search button to search for the record by either Client Name, Phone Number, Address, Month, Equipment Repaired, Goods Sold or Reference.
The search will produce a list of matches and if you double click an entry in the list then that record is displayed so that you can edit it if required.
The list is divided into pages of 50 records and is scrollable in each page.
When the list is displayed, clicking the forward and back arrows steps a page at a time.
When an individual record is showing, then clicking the arrows buttons steps through each record in the list.
Searching by Client
If you select "Client" at the search menu then you will be prompted to select a name from the drop down list.
All jobs entered for this client will be displayed as a list.
Scroll through until you see the one you are looking for and double click on it to display the full record.
Once the job record is displayed the option to change the details of the job is available as before.
Searching by Client Address
If you select "Client Address" you will be prompted for an address or search pattern.
If you give an address that does not exist you will get a "Sorry No Record/s Found" message back.
All the jobs on record for clients whose addresses match the search address entered are presented to you as a list. The search type scans the complete address fields and thus allows you to find clients from a particular suburb, postcode or even street name.
This search can be used to check what areas give you the most business as a result of advertising etc.
Once the job is found and displayed, the option to change the details is available as before.
Searching by Phone Number
If you select "Client Phone" you will be prompted for a phone number or search pattern.
If you give a number that does not exist you will get a "Sorry No Record/s Found" message back.
All the jobs on record for clients whose phone number match the search number entered are presented to you as a list.
Both the phone number and business hours number are searched simultaneously.
Once the job is found the option to change the details is available as before.
Searching by Date (Month)
If you select "Month" then you are prompted to select the Month Jan to Dec.
The computer will then look at all jobs in that month and present them to you as a list.
The date that is used is the Job Date.
Double click the entry in the list to display and edit the record.
Searching by Equipment Repaired
This option lets you search by the name of the equipment or a search string.
The search type scans the complete equipment field and thus allows you to find records for a particular make or model of equipment.
Searching by Goods Sold
This option is similar to the search by Equipment Repaired option.
You are asked for a search string which is typed at the data entry box.
Searching by Reference
This option allows you search by the reference which could be a serial number, work order number or any text.
You are asked to enter a search pattern.
The search will look for the pattern entered and produce a match if it is contained in the reference.
If the reference was BDS1143 and you searched for BD, S11 or 143, a match would be found.
Screen Presentation of the List Jobs and Sales Menu
Screen Presentation of a Job and Sale Summary Listing
If you Select "Weekly" then you will be prompted to enter the date that the week started and get a listing of every job done in in that week in sequential order.
If you choose "Monthly" then a prompt will appear to select the month to be listed.
If you Select "Year to Date" then you will get a listing of every job done in sequential order.
If you Select "Equipment" then a data entry box will appear with the prompt "Enter Equipment".
You can enter a brand name, a model number or any sequence of search characters.
If you select "Goods Sold or Installed" then a data entry box will appear with the prompt "Enter Goods".
You can also enter a brand name, a model number or any sequence of search characters as mentioned before.
This would be useful for identifing often sold stock items.
An example would be entering "gold" would find matches with all Goldstar, Golden, and Telegold brands.
If you choose "Client" then a list with the clients on your system will appear with the prompt "Select Client".
Once you establish the client for which the summary is to be made then all jobs for this client will be listed on screen.
If you choose "Job type" then a list with the Jobtypes will appear with the prompt "Select Jobtype".
All Jobs matching that job type will be listed.
If you choose "Jobs and Sales to Complete", then a list is presented to you to allow the choose from a summary of All Job Types, or Repairs,
Service Calls and Quotes, or Sales, Laybys and Installations.
Installations have been included with Sales and Laybys as most installation work is associated with the sale of the goods to be installed.
The Job and Sale Summary function is also available in the Accounts module.
Screen Presentation of the Jobs and Sales to Complete Menu
Screen Presentation of the Jobs and Sales to Complete Listing
Screen Presentation of the Totals of Income Menu
A list will appear allowing you to select from Daily, Weekly, Monthly, Year to Date, Specified Period, Client, or Repairs, Service Calls and Quotations
or Sales, Laybys and Installations.
A listing of all selected jobs and sales for which you have been paid will be produced.
Among the information will be Job Number, Date Paid, Client Name, Job Type, Status and Amount.
The total will be displayed whilst a printout can be made, if desired.
Only the Management code will access this function.
This option is also available from the Accounts module.
Screen Presentation of the Totals of Income Listing
Screen Presentation of the Unpaid Invoices Menu
Screen Presentation of the Unpaid Invoices Listing
Job Date Date job entered or brought in for repair
Client The number and name of the client from the client database
Equipment for Repair The make and model number of the equipment
Reference The serial number of the equipment or order number
Reported Fault Symptoms of the fault
Action Taken What has been done to fix the fault
Date Job Completed Date the repair was completed
Material Cost The retail cost of parts
Labour Hours The time spent repairing the equipment
Job Cost The calculated/manually entered cost to the client
GST Amount The calculated/manually entered GST amount payable
Job Status Current state of the repair
Date Paid Date the invoice for the repair was paid
BAS Report Number The Number of the Business Activity Statement in which this transaction appears
Job Date Date Service Call entered or made
Client The number and name of the client from the client database
Equipment for Repair The make and model number of the equipment
Reference The serial number of the equipment or order number
Reported Fault Symptoms of the fault
Action Taken What has been done to fix the fault
Date Job Completed Date the repair was completed
Material Cost The retail cost of parts
Labour Hours The time spent repairing the equipment
Job Cost The calculated/manually entered cost to the client
GST Amount The calculated/manually entered GST amount payable
Job Status Current state of the repair
Date Paid Date the invoice for the repair was paid
BAS Report Number The Number of the Business Activity Statement in which this transaction appears
Installation Date Date installation requested
Client The number and name of the client from the client database
Equipment Installed The make and model number of the equipment installed
Reference The serial number of the equipment or order number
Comments Comments regarding the installation
Extra Comments Extra comments regarding the installation
Install by Date Date the installation should be completed
Material Cost The retail cost of parts
Labour Hours The time spent installing the equipment
Installation Cost The calculated/manually entered cost to the client
GST Amount The calculated/manually entered GST amount payable
Installation Status Current state of the installation
Date Paid Date the invoice for the repair was paid
BAS Report Number The Number of the Business Activity Statement in which this transaction appears.
Quotation Date Date job entered or brought in for quote on repair
Client The number and name of the client from the client database
Equipment for Repair The make and model number of the equipment
Reference The serial number of the equipment or order number
Reported Fault Symptoms of the fault
Action to be Taken Description of work required
Date Quote Completed Date the quoter was completed for the client
Material Cost Estimated cost of materials
Labour Hours Estimated labour hours to repair
Quoted Cost Amount quoted for the repair
GST Amount The calculated/manually entered GST amount payable if quote accepted
Quote Status Current state of the quote
Date Paid Date the invoice for the repair was paid
BAS Report Number The Number of the Business Activity Statement in which this transaction appears.
Job Date Date job entered or brought in for repair
Client The number and name of the client from the client database
Equipment for Repair The make and model number of the equipment
Reference The CESA form number or previous job number
Reported Fault Symptoms of the fault
Action Taken What has been done to fix the fault
Date Job Completed Date the repair was completed
Material Cost The retail cost of parts
Labour Hours The time spent repairing the equipment
Job Cost The calculated/manually entered cost to the client
GST Amount The calculated/manually entered GST amount payable
Job Status Current state of the repair
Date Paid Date the invoice for the repair was paid
BAS Report Number The Number of the Business Activity Statement in which this transaction appears
Date of Sale Date Goods Sold
Client The number and name of the client from the client database
Items for Sale The actual goods that were sold to the client
Reference The serial number of the goods sold or order number
Comments Comments regarding the sale or delivery
Extra Comments Extra Comments regarding the sale or delivery
Sale Price The price of goods sold
GST Amount The calculated/manually entered GST amount payable
Deposit The total deposit amounts paid by client
Pickup/Delivery Date The Date for the goods to be collected or delivered
Sale Status Current state of the Sale
Date Paid Date the remaining balance was paid
BAS Report Number The Number of the Business Activity Statement in which this transaction appears
Date of Sale Date Goods Sold
Items for Sale The actual goods that were sold to the client
Reference The serial number of the goods sold or order number
Comments Comments regarding the sale or delivery
Extra Comments Extra Comments regarding the sale or delivery
Sale Price The price of goods sold
GST Amount The calculated/manually entered GST amount payable
Deposit The total deposit amounts paid by client
Pickup/Delivery Date The Date for the goods to be collected or delivered
Sale Status Current state of the Sale
BAS Report Number The Number of the Business Activity Statement in which this transaction appears
Date of Sale Date Goods Sold
Client The number and name of the client from the client database
Items for Sale The actual goods that were sold to the client
Reference The serial number of the goods sold or order number
Comments Comments regarding the sale or delivery
Extra Comments Extra Comments regarding the sale or delivery
Sale Price The price of goods sold
GST Amount The calculated/manually entered GST amount payable
Deposit The total deposit amounts paid by client
Pickup/Delivery Date The Date for the goods to be collected or delivered
Sale Status Current state of the Sale
Date Paid Date the remaining balance was paid
BAS Report Number The Number of the Business Activity Statement in which this transaction appears
Layby Date Date goods sold on layby
Client The number and name of the client from the client database
Items for Sale The actual goods that were sold to the client
Reference The serial number of the goods sold or order number
Comments Comments regarding the sale or delivery
Extra Comments Extra Comments regarding the sale or delivery
Sale Price The price of goods sold
GST Amount The calculated/manually entered GST amount payable
Deposit The total deposit amounts paid by client
Collect Goods by The Date for the goods to be collected
Layby Status Current state of the layby
Date Paid Date the remaining balance was paid
BAS Report Number The Number of the Business Activity Statement in which this transaction appears
Date of Refund Date refund made or goods returned.
Client The number and name of the client from the client database
Item/s Returned The actual goods that were returned
Reference The serial number of the goods returned or other information
Comments Comments regarding the Return
Refund Details Details regarding the Refund
Reason for Return Reason supplied by Client for Return
Amount of Refund Amount refunded to Client
GST Amount The GST amount refunded
Return Status Current state of the Return
BAS Report Number The Number of the Business Activity Statement in which this transaction appears
Date Date Services Rendered
Client The number and name of the client from the client database
Service Rendered Description of the actual service rendered for the client
Reference The order number or any other details required
Comments Comments regarding the service
Details Details regarding the services rendered
Amount Charge for the services
GST Amount The calculated/manually entered GST amount payable
Deposit Amount of deposit paid
Date Completed Date that the services rendered were completed
Status Current state of the job
Date Paid Date the remaining balance was paid
BAS Report Number The Number of the Business Activity Statement in which this transaction appears.
Date Date of request
Client The number and name of the client from the client database
Comments Comments regarding the service
Reference The order number or any other details required
Labour Details Details regarding the contract labour
Details Other details regarding the contract labour
Period Ending Date that the period of the contract labour will end
Extras Charge for extras over the contracted price
Labour Hours The labour hours in the period
Cost The calculated/manually entered cost to the client
GST Amount The calculated/manually entered GST amount payable
Deposit Amount of deposit paid
Status Current state of the contract labour
Date Paid Date the invoice for the contract labour was paid
BAS Report Number The Number of the Business Activity Statement in which this transaction appears.
Date Date rented
Client The number and name of the client from the client database
Goods Rented Description of the Goods Rented to the client
Reference The order number or any other details required
Comments Comments regarding the rental
Details Other details regarding the rental
Amount Charge for the rental
GST Amount The calculated/manually entered GST amount payable
Deposit Amount of deposit paid
Period End Date that the rental period ends
Status Current state of the rental
Date Paid Date the remaining balance was paid
BAS Report Number The Number of the Business Activity Statement in which this transaction appears.
Date Date of training request
Client The number and name of the client from the client database
Training Conducted Description of the training conducted for the client
Reference The order number or any other details required
Comments Comments regarding the training
Details Other details regarding the training
Amount Charge for the training
GST Amount The calculated/manually entered GST amount payable
Deposit Amount of deposit paid
Date Completed Date that the training was completed
Status Current state of the training
Date Paid Date the remaining balance was paid
BAS Report Number The Number of the Business Activity Statement in which this transaction appears.
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